Different cat breeds need different grooming. Learn about popular and common cat breeds and tips for handling and grooming them. Special needs cats include kittens and senior cats. Learn tips to get kittens acclimated to grooming and the grooming salon. Older and obese cats often need help grooming. Linda will discuss special handling and grooming techniques for these cats. We will discuss when cats can be groomed and when to have the owners stay. This class includes visiting with cats and their owners so you can interact with breed experts and ask questions!
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Handling Cats Safely In the Grooming Salon
Cats are a great source of additional revenue or as your only clients! This presentation will give you tips and tricks to bathe cats safely and stress-free. You will learn how to keep the cat happy during the process. How long does it take to groom a cat and how should you house the cat in the salon? Learn how cat skin and hair are unique. Understanding skin structure will help you decide on the correct groom, and even better handling techniques! Should cats be shaved? Why are whiskers sensitive? These questions answered and more.
Linda will give tips on setting up a bathing and grooming station to work on cats. Learn about cat behavior and cat’s body language. Equipment and product safety is discussed. What do you do before the bath, and should all cats be bathed? How should cats be handled to keep them safe and YOU safe, too?
Pricing for Profit
Money, money, money! Don’t know about you but the song comes to mind quickly. Yeah, you just went back to sing it! But what are we afraid of? We are in business to make money. Prices are rising everywhere around us, it’s our turn to stop living paycheck to paycheck and start thriving. Let’s unpack how to use our pricing models to generate the most and create a healthy living.
Successful Employee Management
It is no secret that finding, retaining, and managing the right people to build your team can be extremely troublesome for managers and business owners. In this two-hour informationally packed seminar, Denise will discuss what fundamentals are needed to attract the right people to your business, how to retain the employees within your business and how to manage your staff by troubleshooting problems that will arise.
How to Enhance Your Business Through Enrichment Based Grooming
What is enrichment grooming and should your salon or facility consider this option? How does enrichment based grooming add to your environment, your business, and your bottom line? Are you a solo groomer looking to add revenue but not add dogs or cats to your day? Is turnover for employees and clients high? Is there too many injuries and exhaustion with employees? During this hour you will learn how enrichment grooming adds to the grooming experience, the culture of the business, your brand and increase profit margins. Learn who can benefit from adding this program to your salon or business.
Takeaways:
The benefits for employees.
The benefits for the pets in their care.
The benefits for the business.
How they will get better reviews.
How it creates a positive culture and environment.
Client Communication: How to De-escalate Angry Clients
We have all dealt with a difficult client that just needs to calm down, but have you ever told someone to calm down and it has the opposite effect? Then this class is for you! Take advantage of Mindy’s over 5 years of teaching store detectives how to de-escalate shoplifters and 11 years of owning her own grooming shop, as she teaches you the tools to get upset, angry, and uncooperative clients to calm down.
Pet Care Business Infectious Disease Control Basics
This class applies to all types of animal-related businesses.
Hygiene and sanitation are two of the most basic and important ways to combat infectious diseases in your pet care business. Safely removing dirt and germs from surfaces is always the first and most important step when it comes to hygiene and sanitation. This class will teach the difference between cleaning, and sanitizing, disinfecting, and sterilization. How each of these processes work together to achieve the desired results.
Advanced Hair and Skin: A Recipe for Success
This is a course that takes the principles learned in “Hair and Skin 101” to a deeper level. The seminar covers (by hour):
1) More into the basic science
2) Deeper look at products
3) Looking at different changes in the skin
4) Putting all the pieces together to formulate an approach to skin issues.
This course also covers client communications, business, and legal aspects of treating pets with skin issues as an important part of process. This is an advanced course that requires the knowledge of Hair and Skin 101 as a precursor.
*This is a PGC badged course and eligible for 4 CE Units. Please visit our website for more information about the Professional Grooming Credential.
Conditioners, Humectants, and Emollients and How They Can Be Used to your Advantage
Advances in Cosmetic Chemistry have allowed the inclusion of conditioners in shampoos. The 2/1 shampoos can be found that promise conditioning and cleansing in one step. There are advantages to using these products, but conditioners should still be used in your grooming process. However, conditioners are not all the same and include humectants, emollients, hair/coat enhancers, oils, and silicones.
The attributes of each of these conditioner types will be discussed to educate you on proper usage. Some conditioners can be used for enhancing both wet and dry combing, while others are used in finishing sprays to enhance coat shine. The structure of dog/cat hair will be discussed as well as how conditioners interact with the anatomy of hair. Bet you didn’t know that many of these conditioners also soften groomer skin as well as the family pet’s skin!
Hair and Skin 101
This course is designed to take the participants from basic science through how to approach dogs with skin issues. The course is split into 4 hour-long segments which include:
1) Basic anatomy and science
2) Different hair types and their needs for healthy growth and maintenance
3) Different reasons for skin and hair issues and how to recognize them
4) Rules for approaching a skin or hair issue for best results.
This course brings groomers to a higher level of understanding of what they may see and how to approach a positive result with both veterinary and grooming care. This course covers the science of products and use but does not discuss individual products to be used with the premise that products are tools but not the answer to every issue.
The main theme is 3 components for success:
1) Understanding the Science
2) Using good Techniques
3) Using the Correct Products.
Compromising any of the components will lessen the success of the process.
*This is a PGC badged course and eligible for 4 CE Units. Please visit our website for more information about the Professional Grooming Credential.