Do you have days where you wonder how you will survive or days where you are too busy and overwhelmed? Do you wonder how you will survive on days that are slow? Do you worry about not knowing what your schedule will be like next week or next month? Do you have clients that come in every few weeks and others that come in only once a year? If you answered yes to any of these questions, join Angela Kumpe for this seminar. She will tell you how she totally changed her own business with schedule management tips and how to take control of your schedule.
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Red Flag Clients
The class will cover 10 of the most common types of red flag clients and how to deal with them along with identifying animal red flags. Attendees will be given access to a pre-recorded version of this program along with being able to download a handout of phrases to keep handy and workbook.
Managing Customers of Your Grooming Business
We all have them. We all know who they are. And some of us are even intimidated by them.
But do we REALLY understand them? Should we welcome them?
Yep! You know who I am talking about……PICKY CUSTOMERS!
In this session, Joe spends time talking about these customers and how you and your team could view picky customers in a different way, actually welcoming them instead of being frustrated by them. And how to manage them and situations when things go wrong.
This is a perfect seminar for facility owners, managers, and staff!
CPR-PetTech First Aid and Care for Your Pets
Pet First Aid is the immediate care given to a pet that is injured or ill. Knowing the skills and techniques of pet first aid can mean the difference between life and death. The topics covered are as follows: Bleeding, Shock, Restraining, Muzzling, Primary Pet Assessment, CPR, Rescue Breathing, Fractures, Limb Injuries, Insect Bites and Stings, Seizures, Heat and Cold Injuries, Pet Vitals, Poisoning, Choking Management, Snout to Tail Assessment and First Aid Kits. A mannequin will be provided for each enrollee for this hands-on 5-hour certificated course.
*This is a PGC badged course and eligible for 5 CE Units. Please visit our website for more information about the Professional Grooming Credential.
Maximizing Productivity Through Schedule Management
The difference between a bad, or even average grooming day and a GREAT grooming day is how you handle the management of your schedule. In this session, Joe will discuss how to lessen no-shows, late clients, and traffic in your lobby. Joe will also address how you can best manage your time, your staff’s time, and your clients’ time. He will focus on the best use of everyone’s time and how grooming businesses can work toward predictability instead of each day being full of surprises that could have been avoided. Would you like to feel a little more in control of your business? Then this seminar is perfect for you.
CPR-PetTech First Aid and Care for Your Pets
Pet First Aid is the immediate care given to a pet that is injured or ill. Knowing the skills and techniques of pet first aid can mean the difference between life and death. The topics covered are as follows: Bleeding, Shock, Restraining, Muzzling, Primary Pet Assessment, CPR, Rescue Breathing, Fractures, Limb Injuries, Insect Bites and Stings, Seizures, Heat and Cold Injuries, Pet Vitals, Poisoning, Choking Management, Snout to Tail Assessment and First Aid Kits. A mannequin will be provided for each enrollee for this hands-on 5-hour certificated course.
*This is a PGC badged course and eligible for 5 CE Units. Please visit our website for more information about the Professional Grooming Credential.
CPR-PetTech First Aid and Care for Your Pets
Pet First Aid is the immediate care given to a pet that is injured or ill. Knowing the skills and techniques of pet first aid can mean the difference between life and death. The topics covered are as follows: Bleeding, Shock, Restraining, Muzzling, Primary Pet Assessment, CPR, Rescue Breathing, Fractures, Limb Injuries, Insect Bites and Stings, Seizures, Heat and Cold Injuries, Pet Vitals, Poisoning, Choking Management, Snout to Tail Assessment and First Aid Kits. A mannequin will be provided for each enrollee for this hands-on 5-hour certificated course.
*This is a PGC badged course and eligible for 5 CE Units. Please visit our website for more information about the Professional Grooming Credential.