We all have them. We all know who they are. And some of us are even intimidated by them.
But do we REALLY understand them? Should we welcome them?
Yep! You know who I am talking about……PICKY CUSTOMERS!
In this session, Joe spends time talking about these customers and how you and your team could view picky customers in a different way, actually welcoming them instead of being frustrated by them. And how to manage them and situations when things go wrong.
This is a perfect seminar for facility owners, managers, and staff!
